★ Medical Billing Services Starting as Low as 2.5% of Collections*
A SaMeD RCM support specialist wearing a headset at her laptop, beside a graphic of an FAQ speech bubble

Frequently Asked
Questions (FAQ)

Answers to Common Questions About Our Medical Billing &
Revenue Cycle Management Services.

Transparency is at the heart of what we do. Explore answers to the most common questions healthcare providers ask about our services, processes, security, and more. If you don't see your question here, our team is always ready to help.

General Questions

What medical billing and RCM services do you provide?

We provide comprehensive Medical Billing and Revenue Cycle Management (RCM) services, including:

  • Medical Billing
  • Revenue Cycle Management
  • Medical Coding
  • Credentialing & Provider Enrollment
  • Eligibility & Benefits Verification
  • Prior Authorization
  • Charge Entry
  • Claims Submission
  • Payment Posting
  • Denial & Appeals Management
  • Accounts Receivable (A/R) Recovery
  • Patient Billing
  • Medical Billing Audits
  • Revenue Cycle Consulting

Our services can be customized based on your practice size, specialty, workflow, and revenue cycle needs.

What types of practices do you support?

We support a wide range of healthcare organizations, including:

  • Solo physicians
  • Group practices
  • Multi-specialty clinics
  • Urgent care centers
  • Ambulatory surgery centers
  • Behavioral health practices
  • Therapy clinics
  • Specialty medical practices
  • New and growing healthcare practices

Our approach is tailored to the operational and financial needs of each practice.

Which medical specialties do you work with?

Our team supports 20+ medical specialties, including:

  • Family Medicine
  • Internal Medicine
  • Pediatrics
  • Cardiology
  • Orthopedics
  • OB/GYN
  • Gastroenterology
  • Neurology
  • Dermatology
  • Pulmonology
  • Pain Management
  • Behavioral Health & Psychiatry
  • Physical Therapy
  • Chiropractic
  • Rheumatology
  • Nephrology
  • And many more

Because billing requirements vary by specialty, our workflows are adapted to your practice's coding, payer, documentation, and reimbursement requirements.

Do you provide services nationwide?

Yes. SaMeD RCM Solutions LLC provides Medical Billing and Revenue Cycle Management services to healthcare practices across the United States.

Our remote RCM model allows us to support practices efficiently regardless of location.

Billing & Revenue Cycle Questions

Do you work with our existing EHR / Practice Management software?

Yes. Our team has experience working with many leading Electronic Health Record (EHR) and Practice Management systems, including platforms such as:

  • AdvancedMD
  • athenahealth
  • eClinicalWorks
  • Tebra
  • Office Ally
  • NextGen
  • DrChrono
  • Practice Fusion
  • Greenway
  • RXNT

If your practice uses another platform, we can review your existing workflow during the consultation and determine the best integration approach.

Do you submit claims electronically?

Yes. We use electronic claim submission whenever supported by the payer and your existing systems.

Electronic claims help improve submission speed, accuracy, tracking, and overall revenue cycle efficiency.

How do you help reduce claim denials?

Yes. Denial prevention and management are important parts of our Revenue Cycle Management process.

Our team focuses on:

  • Accurate charge entry
  • Claim review and scrubbing
  • Coding accuracy
  • Eligibility verification
  • Timely claim submission
  • Denial identification
  • Root-cause analysis
  • Appeals and corrected claims
  • Ongoing denial trend monitoring

Our goal is not only to resolve denials but also to identify recurring issues that may prevent future claims from being paid correctly.

Do you follow up on unpaid or underpaid claims?

Absolutely.

Our Accounts Receivable team actively follows up on unpaid, underpaid, rejected, and delayed claims. We review outstanding balances, communicate with payers when necessary, identify payment discrepancies, and work to recover revenue owed to your practice.

Can you help with old Accounts Receivable (A/R) balances?

Yes. We provide A/R Recovery services for practices with aging or unresolved insurance balances.

Our team can review outstanding claims, categorize aging balances, identify recoverable revenue, follow up with payers, and help address recurring issues affecting collections.

Credentialing & Provider Enrollment

Do you provide provider credentialing services?

Yes. We assist healthcare providers with credentialing and enrollment services, including:

  • New provider enrollment
  • Re-credentialing
  • CAQH profile management
  • Medicare enrollment
  • Medicaid enrollment
  • Commercial payer enrollment
  • Provider demographic updates
  • Credentialing follow-up

Requirements and processing times vary by payer and provider situation.

Can you credential our providers with new insurance payers?

Yes. SaMeD RCM Solutions LLC can assist providers with credentialing and enrollment with new insurance payers, including commercial insurance plans, Medicare, Medicaid, and other applicable payer networks.

Our credentialing team can help with application preparation, document collection, CAQH updates, payer submissions, follow-ups, and enrollment status tracking. Because approval timelines and participation decisions are controlled by each payer, credentialing timeframes may vary.

Contact us to discuss the payers you would like to join and your practice's credentialing needs.

Can you help with credentialing for a new practice?

Yes. We support both new and established healthcare practices.

For new practices, we can assist with provider enrollment and credentialing processes while helping establish an organized foundation for future billing operations.

Pricing Questions

How much do your services cost?

Our Medical Billing services can start as low as 2.5% of collections, depending on the size of your practice, medical specialty, number of providers, claim volume, selected services, and overall revenue cycle requirements.

Because every practice is different, we provide a customized proposal after reviewing your needs during a free consultation or Practice Revenue Assessment.

There are no one-size-fits-all packages.

Are there any hidden fees?

Our goal is to keep pricing clear and transparent.

The services included, pricing structure, responsibilities, and any applicable fees are outlined in your proposal and service agreement before services begin.

Do you require long-term contracts?

We offer flexible engagement options based on the services required and the needs of your practice.

Contract terms, service scope, and responsibilities are clearly discussed during the proposal and onboarding process.

Security & Compliance

How do you protect patient information?

Protecting patient information is a critical part of our operations.

We use secure workflows, controlled access, confidentiality practices, and appropriate administrative and technical safeguards designed to support HIPAA-compliant handling of Protected Health Information (PHI).

Is our practice data kept confidential?

Yes.

Practice, financial, operational, and patient information is treated as confidential and handled according to applicable agreements, security procedures, and privacy requirements.

Reporting & Communication

Will we receive regular reports on our practice's performance?

Yes. We believe practices should have clear visibility into their revenue cycle performance.

Depending on the services provided, reports may include:

  • Collections
  • Claims submitted
  • Accounts Receivable Aging
  • Denial trends
  • Payment activity
  • Revenue performance
  • Outstanding claims
  • Key Performance Indicators (KPIs)

Reporting can also help identify opportunities for workflow improvement and revenue optimization.

Will we have a dedicated point of contact?

Yes. We believe clear communication is essential to a successful RCM partnership.

Your practice will have a designated point of contact to help coordinate communication, reporting, operational questions, and ongoing revenue cycle needs.

Getting Started

How quickly can you get started with our practice?

Implementation timelines depend on factors such as:

  • Practice size
  • Number of providers
  • Services selected
  • EHR and Practice Management system
  • Credentialing requirements
  • Existing billing workflows
  • Access and documentation availability

Our team follows a structured onboarding process designed to make the transition as smooth and efficient as possible while minimizing disruption to your practice.

Will switching to SaMeD interrupt our current operations?

Our onboarding process is designed to minimize disruption.

We coordinate access, workflows, outstanding A/R, payer information, system requirements, and implementation responsibilities before transitioning services whenever possible.

How do we get started?

Getting started is simple.

Schedule a free consultation or request a Free Practice Revenue Assessment. Our team will review your current billing environment, discuss your challenges and goals, identify potential revenue cycle improvement opportunities, and recommend a solution tailored to your practice.

A SaMeD RCM specialist wearing a headset at his desk

Still Have Questions?
We're Here to Help

Our team is ready to provide the answers and support you need. Let's discuss how SaMeD RCM Solutions can help your practice thrive.